Digital Revenue · Dialler AU

Privacy Policy

Last updated 26 October 2026

This Privacy Policy explains how Digital Revenue, operating Dialler AU, handles information used to provide calling, messaging and related communications services.

What Dialler AU handles

Dialler AU processes phone numbers, call-routing details, call-event metadata, text and multimedia messages, contact details that you choose to save and, when enabled, call or voicemail recordings and transcripts.

Where information is stored

Personal in-app contacts are encrypted on your iPhone and cannot be exported to Apple Contacts. Service records are processed through your configured Cloudflare and Twilio accounts. Recordings and transcripts are filed into the separate Business or Personal folders in your connected Google Drive.

Service providers

Twilio provides phone-number, voice, messaging and optional transcription services. Cloudflare provides the application service and protected voicemail-greeting storage. Google Drive stores recordings and transcripts. EmailIt sends any per-line email copies you enable. Apple provides iPhone platform services, including notifications, CallKit, Keychain and optional Contacts access.

SMS consent and privacy

Digital Revenue sends low-volume customer-care, account and service messages only to people who initiate contact or provide affirmative consent. SMS consent is used only to provide the requested communications. Message frequency varies, and recipients can reply STOP to opt out or HELP for assistance.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Your choices

You can mute message notifications per number, choose how each number receives calls, leave email recipients empty, disable transcription, remove contacts stored in the app, disconnect a number from Dialler AU, or permanently release a number from Twilio. Calls are not recorded automatically. An authorised user can start recording manually during a call after obtaining the required permission.

Security

The app uses a four-digit access code, a separately hidden Personal Mode, automatic Personal Mode timeout, iPhone Keychain storage and encrypted local contact storage. Personal lines, messages and contacts are omitted while Personal Mode is locked. Service credentials are kept in protected Cloudflare Worker secrets and are not embedded in the iPhone app or dashboard.

Contact

Privacy questions can be directed to Digital Revenue through the same business contact channel through which you received Dialler AU communications.